Good to know
Check-In and Check-Out
- Check-in from 15:00 until 21:00
- Check-out from 07:00 until 10:00
If you are unable to be present by 21.00 on the day of arrival, please let us know.
Our guests are requested to settle their bill the evening before departure.
Reception is open from 08:30 to 21:30.
Breakfast and Dinner
Opening hours
Breakfast buffet: from 7:00 to 9:30 a.m.
Dinner: from 19:00 to 20:30, our restaurant is closed on Sunday.
Detailed informations
Half board: Our half board price includes salad from the salad buffet and a 3-course menu of your choice (starter, main course, dessert).
Drinks are charged separately.
If your offer does not include half board, you can enjoy it on site for € 29.00 per person per day.
Dogs
Your dog is very welcome here.
Dogs can be accommodated by prior arrangement at a price of EUR 20.00 per day without food.
Detailed informations
Not all of our rooms are suitable for dogs.
The Hotel Raffl reserves the right to charge for any necessary final cleaning on departure.
We ask for your understanding that dogs are not permitted in certain rooms, some dining rooms and in the garden area.
Dogs must be kept on a lead throughout the complex.
It is strictly forbidden to leave the dog unattended in the room.
Charging station E - Car
Do you drive an electric car? That's a good thing!
You can conveniently charge your Tesla or other electric car at Hotel Raffl.
There is 1 charger available for all electric cars. Power: 10 KW.
We charge Euro 0,60 per KWh.
Detailed informations
Unfortunately, the charging station cannot be reserved in advance.
Bus connection to Bozen/Bolzano
The city bus lines 110, 111 and 112 take you to the city centre of Bolzano and to Bolzano main station in about 20 minutes.
The bus stop is only 150 metres north of our hotel. The stop is called "Via Giovanni Pascoli"
Detailed informations
The buses run until shortly before midnight. After that you have to call a taxi ( Radiotaxi Tel. 0471 981111 )
Sustainable together
Help us to become one of the most sustainable hotels in the region.
- You bring your bathing shoes from home
- You reuse your hand & bath towels by hanging them up. Only those on the floor will be changed daily
- We do not offer plastic bottles. All our drinks are served in glass bottles.
- We offer high-quality bath shampoo in environmentally friendly cardboard packaging
- We give you the Museum Mobil Card, so you can use public transport free of charge and in an environmentally friendly way
- We buy regional products as far as possible
- We use certified green electricity from hydropower
- We cool our deluxe rooms and family suites without electricity-guzzling air conditioning
- You help us to separate the rubbish in your room/suite by using the rubbish bins provided
Bolzano Card Plus Guest Card
With every stay at the Hotel Raffl you receive the Bolzano Card Plus guest card as a gift.
It allows free travel on all public transport in South Tyrol
(bus, train, cable cars in the region: Rittner Bahn, Jenesien cable car, Kohlern cable car) and numerous other included services.
More about: https://laives.guestnet.info/it/home
One request!
Something is not to your liking: on your plate, in your room, with our services.
Please talk to us if something is bothering you - just like in the old days when there was no internet.
We would prefer to put it right immediately.
Included services
- Daily, from 7.00 am to 9.30 am, gourmet breakfast buffet with a selection of sausages and cheeses from South Tyrol, organic fruit juices, home-baked bread, tea bar, many types of muesli and cereals, yoghurt, fresh fruit and several home-made cakes.
- Free car park at the house
- Luggage storage on the day of departure
Angeld zur Bestätigung, Rechnungsdaten, Bankverbindung und Zahlungsmittel
Angeld zur Bestätigung der Reservierung
Für eine verbindliche Reservierung bitten wir um eine Anzahlung von 30% des Gesamtbetrages bei Buchung mittels Banküberweisung oder Kreditkarte.
Die Reservierung ist gültig sobald sie von uns mit einer Reservierungsbestätigung schriftlich bestätigt wurde.
Rechnungsdaten:
Tonidandel OHG
St.-Jakob-Str. 218
I-39050 St. Jakob / Leifers (BZ)
Mehrwertsteuer-Nr. : IT02655180210
Empfängercode : M5UXCR1
CIN: IT021040A156X3XI2Z
Bankverbindung:
Bank: Intesa San Paolo
IBAN: IT 06 R 03069 11624 10000 00010 49
Bic-Swift: BCITITMMXXX
Empfänger: Tonidandel Ohg
Überweisungsgrund: Angebots-Nr. und Name
Zahlungsmittel:
Barzahlung,
Vorabüberweisung,
EC-Karte: Maestro,
Kreditkarten: Visa, MasterCard.
Bei Barzahlung gewähren wir 1% Rabatt auf den bar bezahlten Betrag (in Italien sind ab 01. Januar 2023 Barzahlungen bis max. 4.999,99€ erlaubt).
Die Rechnung muss bei Abreise beglichen werden.
General cancellation conditions
Cancellations
There is no right of withdrawal within the meaning of the Consumer Protection Code - nevertheless we grant you the following cancellation conditions:
Cancellations of individual rooms are free of charge up to 14 days before arrival, unless we have already requested a deposit for the reservation *.
In the event of cancellation up to 14 days before arrival, the deposit will be retained as a cancellation fee and will not be refunded. In the event of cancellation from 13 days before arrival until arrival, early departures and late arrivals, a cancellation fee of 100% of the total amount will be charged.
(* Except in the main and high season.)
Local tax
The local tax of € 1.60 is paid per guest aged 14 and over per night in the hotel.
This is a contribution to the preservation of the natural and cultural treasures of our region.
Please note that the local tax may change from 1 January 2024 up to an amount of € 2.50 per person/night.
